“In the past year we have installed Harrison Hydra-Gen Generators in the units that we build and refurb for customers around the world. Harrison is the generator of choice for us because of their versatility, ease of install, and most
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“In the past year we have installed Harrison Hydra-Gen Generators in the units that we build and refurb for customers around the world. Harrison is the generator of choice for us because of their versatility, ease of install, and most of all the because of the service we receive from the Harrison Hydra-Gen Staff. Azael Garcia is phenomenal when it comes to servicing our account, our staff, and our customers. Between Azael and John Mann we could not ask for a better service team, our questions are answered immediately, our concerns are addressed with professionalism not seen in today’s business climate, and resolution is ALWAYS at the forefront. Our customers are in the world of 24/7/365 and every job is mission critical. When issues arise, we never get the typical response of “We will have to get back to you” from Harrison Hydra-Gen, all we ever hear is “We are on it” and that is where this service team jumps into action and doesn’t quit until the job is done and the customer is up and running. Recently a customer was in the field when a generator unit started leaking fluid, Azael Garcia coordinated with the customer to set up diagnostics and repair. When the job got extended and the unit could not return to its operating base, Azael jumped into action, grabbed a service technician and drove to the customers location. After minimal diagnostics, the technician found the issue, and made the repair. In today’s environment you just can’t find service like that. Thank you. This is why Harrison Hydra-Gen is and will continue to be our first call for our power generation needs.” – Troy Green, Wireline Truck Fab
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